Privacy Policy

Last Updated: April 15, 2024

Soft Lanterns ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Soft Lanterns.com or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms on our website
• Register for an account
• Subscribe to our newsletter
• Participate in surveys or promotions
• Contact us with inquiries
• Comment on blog posts

This personal information may include:

• Name
• Email address
• Phone number
• Postal address
• Payment information (when applicable)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visits
• Referring website
• Other statistics

We collect this information using cookies, web beacons, and similar technologies. Please see our Cookie Policy section below for more information.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information
• Respond to your comments, questions, and requests
• Send you marketing communications about our content, promotions, and events
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

3. Sharing Your Information

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, and consultants who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Enforce our terms and conditions
• Protect the rights, property, and safety of Soft Lanterns or others

With Your Consent

We may share your information with your consent or at your direction.

4. Cookie Policy

Cookies are small data files stored on your device when you visit a website. We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze and improve our services
• Deliver relevant content

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track your browsing habits to deliver targeted content

Managing Cookies

Most web browsers allow you to control cookies through their settings. Please note that if you choose to disable cookies, some features of our website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated 'Last Updated' date. We encourage you to review this Privacy Policy frequently to stay informed about our information practices.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.